Shipping policy
Last updated: Jul 13, 2026
Thanks for shopping with us! We try to keep shipping simple, predictable, and fast.
Here’s how we handle things -
Processing Times
Orders are usually processed within 2–4 business days. Generally, we deliver packages for "Lottie's Loops"-branded items to our shipping carriers every Friday, though exceptions may occasionally happen. Items ordered from other vendors via our site are subject to those vendor's shipping policies, which may differ from ours.
During busy periods, product launches, or holidays, processing may take a little longer — but we’ll always do our best to move quickly.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and the shipping option you choose.
Most U.S. orders for "Lottie's Loops"-branded items arrive in 3–7 business days after leaving our shop. Items ordered from other vendors via our site are subject to those vendor's shipping policies, which may differ from ours.
Once your order ships, you’ll receive an email with a tracking number.
Local Pickup / Local Delivery (If Applicable)
If you’re near Bixby, Oklahoma, we sometimes offer local pickup or local drop-off for certain product types. Availability varies depending on our schedule — if you see the option at checkout, it’s means your order is potentially eligible.
Order Changes & Address Issues
If you need to update your shipping address, contact us as soon as possible at support@lottiesloops.com
We can often fix it before your order ships, but once it’s out the door we can’t do anything to re-route it from your previous destination.
Lost, Delayed, or Damaged Packages
Once a package is handed to the carrier, delays are (unfortunately) out of our control.
If your order seems lost or arrives damaged:
- Email us at support@lottiesloops.com with your order number
- Attach photos if it’s damaged
- We’ll work with you to make it right
International Shipping
We currently do not ship internationally.
Incorrect or Missing Items
If something in your order isn’t up to par, let us know within 7 days of delivery.
We’ll work with you to make it right.
Pre-Order Items
Pre-orders ship on the estimated date listed in the product description. Ordering in-stock and pre-order items together may delay your whole shipment.